Privacy Policy

1. Introduction

Welcome to FileZenith (accessible at filezenith.com). We are deeply committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our suite of online PDF, image, and utility tools.

This document is designed to comply with the Google AdSense programme requirements for publishers, the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, and the California Consumer Privacy Act (CCPA/CPRA).

2. Browser-Native Client-Side Processing (Zero Server Upload)

FileZenith is engineered as a serverless client-side web application. When you select, compress, edit, convert, or process PDF documents or image files on our platform:

• No File Transfers: Your PDF is processed directly in your browser, helping keep your document processing private.
• No Cloud Storage: Your documents are never uploaded to, transmitted across, or saved on remote web servers.
• Immediate Clearance: All temporary browser memory allocation for file processing is immediately freed once you complete your task or close the browser tab.
• Limited Exceptions: Two optional tools operate with server assistance. The “HTML to PDF” tool can fetch a webpage URL you provide in order to render it, and the “YouTube Thumbnail” tool can retrieve a publicly available thumbnail image on request. Neither accepts or stores personal files or accounts.

3. Information We Collect

We do not require user accounts, passwords, or personal identity details to use our tools. We do not knowingly collect personally identifiable information such as your name, address, or phone number through the tools themselves. We do collect the following categories of information automatically:

• Device & Usage Information (Google Analytics): We use Google Analytics 4 to understand aggregate site usage. This may include your browser type, operating system, device category, referring URL, pages visited, approximate general geographic location (country and city level), and site interaction events. IP addresses are anonymised. You can opt out at any time via the “Cookie Settings” link in our footer or the Google Analytics Opt-out Browser Add-on.
• Aggregate Traffic Measurement (Cloudflare Web Analytics): We use Cloudflare Web Analytics for privacy-friendly, aggregated pageview counting. It is cookie-free and does not track individuals across sites.
• Advertising Data (Google AdSense): Google and its certified ad vendors may set cookies to serve ads based on your prior visits to this or other websites. See Section 4 for full details and your opt-out options.
• Local Storage (Your Device Only): We use your browser's localStorage to store purely functional preferences on your own device. This includes your consent choice, a locally generated anonymous visitor identifier, a local counter of pageviews and ad impressions, and a local log of which tools you have used. This data never leaves your browser, is not linked to any account, and is erased when you clear your browser storage. It is used for first-party performance measurement and for remembering your settings — it is not used to build an advertising profile.
• Contact Form Submissions: If you voluntarily contact us through our contact form, we collect the name, email address, subject, and message you provide, in order to respond to you. See Section 9.

5. Consent Management & European Regulations

For visitors in the European Economic Area (EEA), the United Kingdom, and Switzerland, we rely on Google's certified consent management platform (Google Funding Choices / User Consent Management) to ask for permission before any personalised advertising or analytics cookies are stored.

• Consent Mode v2: Before any Google tag loads, we set the default consent state to “denied” for advertising and analytics storage. Nothing is stored for advertising purposes until you actively opt in.
• Your Choice Persists: Your decision is saved in your browser's local storage and is honoured on every subsequent visit.
• Change Your Mind Anytime: Use the “Cookie Settings” link in our footer to reopen the preferences panel at any time and withdraw or change your consent.
• Global Privacy Control: If your browser sends the Global Privacy Control (GPC) signal, we treat it as a valid opt-out request and keep optional advertising and analytics cookies disabled.
• Withdrawal: You may withdraw consent at any time, with effect going forward, without any detriment to your use of the tools.

6. Web Analytics Services

We use two analytics services to measure how our site performs:

• Google Analytics 4: Provides aggregated pageview, engagement, and traffic-source reporting. IP addresses are anonymised, Google Signals are disabled, and ad data redaction is enabled. It respects your consent choice.
• Cloudflare Web Analytics: A cookie-free, privacy-friendly counter that measures aggregate traffic without identifying individual users or building cross-site behavioural profiles.

Neither service is used to build advertising profiles on our own site. Where analytics storage is denied, these services operate in a limited, cookieless mode.

7. Children's Privacy (COPPA)

Our website and utility tools are intended for general audiences. We do not knowingly collect or solicit any personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it promptly. Because our services are entirely client-side, we do not knowingly build behavioural profiles of children.

8. Your Data Rights (GDPR & CCPA/CPRA)

Depending on where you live, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request erasure of your personal data.
• Object to, or request restriction of, certain processing.
• Request a portable copy of your data.
• Opt out of the sale or sharing of personal information for cross-context behavioural advertising (California residents).
• Complain to your local data protection supervisory authority.

Because the analytics and advertising data described in this policy is either stored only in your own browser or held by Google under your own Google account, you can exercise most of these rights directly with us, with Google, or by clearing your browser storage. To make a request to us, email [email protected]. We respond to verified requests within 30 days.

9. Data You Submit Through the Contact Form

When you send us a message through our contact form, we use the name, email address, subject, and message you provide solely to respond to your enquiry. We do not sell this information, we do not add you to a marketing list without your separate consent, and we do not retain the message longer than necessary to deal with your request and meet any legal obligations. You may ask us to delete your message at any time.

10. Data Retention & Security

Your files are never stored, so there is nothing for us to retain. Locally stored preferences and counters remain on your device until you clear your browser storage. Contact-form messages are retained only for as long as needed to resolve your enquiry. The site is served over HTTPS, and all processing of your documents happens in an isolated browser sandbox on your own device.

11. Third-Party Links & Embedded Content

Some of our guides link to external websites, including official government recruitment portals and documentation pages. We do not control and are not responsible for the content, privacy policies, or practices of those third-party sites. We recommend that you review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in web practices, technical architecture, or legal requirements. Any modifications will be posted directly on this page with an updated effective date. We will post a notice on the homepage for any material change.